International payments
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      Returned International Funds

      International funds can be returned for various reasons

      My funds have been returned

      International SWIFT payments can fail and be returned due to various reasons, please see the common issues below:


      • Incorrect or incomplete recipient details
      • Mismatched information
      • Insufficient funds
      • Bank account issues
      • Intermediary bank problems
      • Regulatory compliance issues

      It’s also important to note that Your funds might have been transferred from a jurisdiction or in a currency that your Business Account cannot accept 



      You can review the accepted currency list here for further information

       

      If you have any questions, you can email us at gethelp@getground.co.uk