What can you do to protect yourself against fraud?
You can help prevent fraud by following the key steps below:
1. Always verify
- Before making any large payments, especially to new or unfamiliar recipients, always verify the details through a trusted and separate communication channel (e.g., calling the person or company directly using a known number).
- Before making any large payments, try making a test payment to the recipient to ensure that your funds are going to the correct place.
2. Look for warning signs
- Make sure to check email addresses and email domains for typos, to make sure that this information aligns with the company/individual you are dealing with.
- Make sure to keep an eye out for typos, incorrect grammar or unusual language, as this is commonly associated with fraudulent communications.
- When given bank details - make sure that the account name matches the company that you are dealing with.
3. Be cautious of urgency
- Scammers often try to create a sense of urgency. Take your time to verify any requests for money.
4. Never share details
- Never share your login credentials or verification codes with anyone.
5. Call 159
- Our account provider - Modulr - is registered with Stop Scams UK. If your account provider is Modulr and you believe someone is trying to trick you into handing over money or personal details over the phone - hang up the phone and ring 159.
- 159 works in the same way as 101 for the police or 111 for the NHS. This is the number you can use to safely and securely speak directly to your account provider.